Quick Reference Guide for Salido: Server
Note: For detailed instructions on each of the tasks below, click the title to view the entire support article on that specific feature.
Table of Contents
I. Start of Shift
Clock In to the POS
- Enter PIN on terminal and tap orange check mark
- Tap appropriate Job Position if prompted
- Confirm you are clocked in
- Tap Card Reader icon on PIN screen
- Swipe employee card
- Select appropriate Job Position if prompted
Open a Cash Bank
- Enter PIN to log in if logged out
- Tap Global Menu (four squares) and select Cash Banks
- Tap Open Bank button
- Enter cash amount in In Dollar Amount field
- Select your name from Assign To and tap Open Bank
Take a Break
To Start a Break:
- Enter your PIN to log into the POS device
- Tap your initials in the top right corner
- Tap Take a Break in the bottom left corner to begin immediately
To End a Break:
- Return to the terminal and enter your PIN
- Tap End Break on the pop-up modal to restart your shift
II. Ordering
Create a New Check (Floor Plan)
- Tap Tables in top left drop-down menu
- Select Revenue Center from top
- Tap desired Table
- If prompted, select Order Type and Party Size
- Tap Start Order
Create a New Check (Checks List)
- Tap Checks in top left drop-down menu
- Tap + button in bottom right
- Select Order Type, Party Size, Table, and Revenue Center
- Tap Start Order
Start a Tab with a Credit Card
- Tap Check button or Floor Plan button
- Create New check
- Choose Credit Card Payment Method if prompted
- Swipe, Insert, or Tap card immediately when modal appears
- Manually enter Customer's Name if not auto-captured
- Tap Open Check
Add Menu Items
- Tap Display Group to view items
- Tap desired Menu Item(s)
- Tap desired choices in Modifier Group if prompted
- Tap Save
Add Special Commands to Modifiers
- Tap the Menu Item and navigate to Modifiers
- Tap Show Commands button at bottom of screen
- Tap command such as No, Extra, or Light
- Tap Modifier to apply command
- Tap Save
Add Duplicate Modifiers
- Tap the Menu Item and navigate to Modifiers
- Tap Modifier to add it once
- Tap plus sign (+) on button to increment count
- Tap Save
Assign Items to Seats
(If not set to seat position required)
- Select check from Checks List
- Method A: Tap menu item, select Seat Position, and tap Save
- Method B: Tap Seat Hotkey then tap Item to assign
Send Order to Kitchen
- Verify all items are correct
- Tap Send at bottom left
Schedule an Item
- Tap the Menu Item to display item options
- Tap Schedule
- Enter the send time and tap Confirm Schedule
Hold an Item
- Tap the Menu Item to display item options
- Tap Hold to hold the item indefinitely
- When ready to fire, tap the item again, tap Release and then Send
III. Check Management
Split Check by Seat
- Ensure all items are assigned to seat positions
- Tap Check Options (three dots)
- Tap Split
- Tap Split By Seat to auto-create checks
- Tap Done
Split Check by Item
- Open check and tap Check Options (three dots)
- Tap Split
- Tap Item(s) you wish to move
- Tap Add to Check on blank check
- Tap Done
Split an Item
- Select item on check
- Tap Split
- Enter number of ways to split item
- Tap Confirm Split
Merge Checks
- Open check you want to merge (Source Check)
- Tap Check Options (three dots)
- Tap Merge
- Select Target Check from list
- Tap Merge
Transfer a Check
- Open check you want to transfer
- Tap Check Options (three dots)
- Tap Transfer
- Select Revenue Center, Table, and Server
- Tap Transfer
Void an Item
- Tap the Menu Item to display item options
- Tap Void
- Select Void Reason
- Enter Manager PIN if prompted
- Tap Void
Discount an Item
- Tap the Menu Item to display item options
- Tap Discounts
- Select the Standard Discount or enter a Promo Code and tap Apply
- Tap Save and then Done
Discount a Check
- Open check and tap Check Options (three dots)
- Tap Discount
- Select Discount to apply
- Select Reason if prompted
- Tap Done
IV. Payments
Take a Credit Card Payment
- Open check and tap Pay
- Swipe, Insert, Tap, or Manual credit card
- Choose credit card Method if asked
- If manual, enter card details
- (Stationary POS) Flip screen for Flip & Tip if enabled
- Select Receipt or tap Done
Take a Cash Payment
- Open check and tap Pay
- Tap Exact, Custom Amount, or Preset Amount
- Enter amount and tap Next if Custom
- Review Change Due and tap Receipt or No Receipt
Process a Partial Payment
- Tap Pay
- Tap Partial Payment
- Enter payment amount and tap Next
- Select payment method and process
Process Split Payments (Evenly)
- Tap Pay
- Tap Split Evenly
- Enter number of splits and tap Next
- Process payment for first split
- Repeat for remaining splits
Add or Edit Tips (Stationary POS)
- Navigate to check or payment screen
- Tap Adjust Tips
- Tap Tip button next to payment
- Enter tip amount and tap Save Tip
Add Funds to a Gift Card
- Tap Check Options (three dots) inside check
- Tap Gift Card
- Swipe card or enter number to check balance
- Choose Gift Card Method if prompted
- Tap Add Funds or enter amount in Activate modal
- Tap Add to Check and process payment
V. End of Shift
Verify All Checks Closed
- Tap Check button from Global Menu (four squares) to open Checks List View
- Ensure no open checks remain under your name
Close Cash Bank
- Tap Global Menu (four squares) Cash Banks
- Tap the bank you wish to close and select Close Bank
- Enter the Total Amount (single entry) or select Count Bills
- Tap Close Bank and then Done
Print Shift Report
- Tap Global Menu (four squares) in top right
- Tap Shift Report
- Retrieve report from printer
Clock Out
- Tap Initials at top right of screen
- Tap Clock Out
- Confirm by tapping Clock Out again
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