Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

	Term	Definition
	12-digit code	An alphanumeric code generated by a manager with access to the Bridge in order to provision a Terminal.
	86	Remove an item temporarily or permanently from the menu due to its unavailability. This could be due to running out of the ingredients required to prepare it, a decision to no longer offer it, or for any other reason that prevents the restaurant from serving it.
A	API	Application Programming Interface — A set of protocols and tools that allow different software applications to communicate with each other. In the context of Salido, the API enables integration with various third-party applications or systems, facilitating seamless data exchange and enhancing overall functionality, efficiency, and customization of the platform.
	Associated Menu Item	A Menu Item with one or more Modifiers associated with it.
	Audit Log	A record of all changes made to the Salido time tracking system. It includes information on when changes were made, who made them, and what was changed. This log is used to track any modifications made to Time Cards, including clock-in and clock-out times, breaks, and overtime hours.
	Authorization (Credit Card Payment)	A process that checks and verifies the cardholder's available funds in real-time when a transaction is being made. The authorization process temporarily holds the transaction amount in the cardholder's account, ensuring the customer has sufficient funds to complete the purchase.
	Auto Logout	Defines how long a Terminal device or station will remain connected to the Bridge without activity. It is defined in minutes
B	Bluetooth	A wireless communication technology that allows devices to exchange data over short distances without the need for physical connections. Within the Salido environment, Bluetooth can be used to connect peripheral devices, such as barcode scanners, receipt printers, or payment terminals, to the main system.
	BRIC	A BRIC (BuyerWall Recognized Identification Code) is a unique identifier issued to the merchant by BuyerWall for each transaction. This code is devoid of any meaningful information that could be exploited by potential thieves. However, it enables the merchant to maintain comprehensive control over the customer experience. It facilitates various capabilities that traditionally necessitated the storage of cardholder data, such as issuing refunds, managing recurring or return transactions, and performing historical reviews. Therefore, the system will continue to attempt to retry the transactions in the background until a final BRIC from EPX is resolved, ensuring secure transaction processing and customer data management.
	Bridge	The Salido web portal for managers and administrators. Provides access to backend configuration and in-depth reporting.
	Bridge Role	A defined set of permissions that govern employee access to features in the Bridge. Bridge Roles are created and managed at the Organizational level and are assigned to Job Positions.
	Bridge Users	Employees who have permission to use the configuration tools in the Bridge and are allowed to invite others to the Bridge and POS. All Bridge Users must be assigned a Bridge Role to use the system.
	Bulk Export	Salido utility to export bulk lists from Google Sheets of ingredients, menu items, employees, etc.
	Bulk Import	Salido utility to import bulk lists from Google Sheets of ingredients, menu items, employees, etc.
	Business Day	A set 24-hour period of time for all transactions to be associated with a specific calendar day. Business Days typically end early in the morning (e.g. 2:00 AM or 4:00 AM) to ensure all sales are appropriately allocated. (Note: The source had a second definition; consider which one is most appropriate or if both are needed)
C	Card Reader Status Indicator	A visual or auditory cue within a point-of-sale system that denotes the current operational state of a card reader.
	Cash Bank	A predetermined sum of cash allocated to a cashier or server at the onset of their shift. This cash facilitates change-making for customers and helps employees handle cash transactions efficiently.
	Cash Discount	A means to offset some or all of your credit card processing fees by providing a discount equivalent (or lower amount) to the processing fees if the customer pays in cash. The discount must be taken off the advertised price; and the advertised price must be the credit card price. You must notify all customers of the program with signage in the restaurant. In addition, ensure the receipt clearly indicates the discount amount when a customer pays in cash.
	Cash Drawer	A secure storage compartment, integrated with a POS terminal, that is used to store cash, coins, and other forms of payment.
	Check Enter	This describes navigating to a specific check within the POS in order to work with that check. Viewing checks in a list is not entering the check, but clicking on a check from said list is entering it. This is also called “opening” a check, but that term collides with check status of “opened” so this document will use “enter”. A check of any status may be entered.
	Check Exit	This describes navigating away from an entered check within the POS - indicating that the operator has finished with all desired manipulations on said check. This is also called “closing” a check, but there is also the notion of a check being “closed” (status) that causes confusion, so this document will use “exit”. As with entering, a check of any status may be exited.
	Check Profile	The configuration for printing and sending information that has been entered on checks. Can be applied to a single Location or group of locations
	Check Profile Groups	A group of locations that share check configuration policies.
	Comma-Separated Values	A CSV (comma-separated values) file is a text file that uses a comma to separate values, allowing data to be saved in a table-structured format. Salido uses .csv files for Bulk Import and Bulk Export functions to make changes to your data.
	Configuration Groups	A set of tools that allow users to create groups of locations sharing similar properties. These can be related to opening/closing times (Daypart Schedule Groups), labor distribution (Labor Groups), menu offerings (Menu Groups), access permissions (Permission Groups), tax rules (Tax Rule Groups), single outlet menus (SOLO Menu Configuration), check preferences (Check Profile Groups), and receipt settings (Receipt Profile Groups). This feature streamlines the management process, enabling the consistent application of configurations across multiple locations.
D	Daypart	A discrete, designated, segment of the Business Day, typically corresponding to a meal period (Breakfast, Lunch, Dinner, Brunch, Happy Hour, Late Night, etc.). Dayparts are also a significant reference point in reporting.
	Daypart Schedule	Settings that define the beginning and end of each Daypart and how each part fits into a particular day.
	Discount Reason	The justification or rationale for applying a price reduction to an individual item or the total check amount. This data is crucial for identifying trends, guiding operational adjustments, and understanding promotional impacts. It accompanies various types of discounts like Fixed Amount, Fixed Percentage, Open Amount, or Open Percentage.
E	Employee Shift	A designated time slot during which an employee is scheduled to work. It typically includes the start and end time of the shift and may also include breaks. Employee shifts are used to track the number of hours worked by each employee and their attendance and punctuality.
	EPX	Electronic Payment Exchange (EPX), an industry-leading full-service credit card, debit card and electronic check (ACH) payment processor native to the Spriz platform
	Ethernet Cable	A type of network cable used in wired networks to connect devices within a local area network (LAN), such as computers, routers, and switches. In the context of Salido POS, an Ethernet cable might be used to connect POS terminals, printers, and other devices to ensure a stable, high-speed, and reliable network connection, which is critical for smooth and efficient operation of the system.
F	Fire	This describes the act of communicating to the restaurant as a whole that an item is needing prepared. This could be a simple drink, or a complex entree. Regardless, all items on a check get “fired” at some point. This is also called “sent”, but for consistency this document will use “fired”.
	Fixed Amount Discount	Discounts that represent specific dollar amounts subtracted from an individual item or the total check.
	Fixed Percentage Discount	Discounts that are 'non-varying', which means the percentage rate of the discount remains constant regardless of the original cost of the item or the total amount of the order.
	Floor Plan	A digital representation of the establishment's layout, including table and seating arrangements, service stations, and other relevant areas.
	FSLA Status	An employee's FLSA status is whether that employee is classified as exempt or nonexempt according to the Fair Labor Standards Act (FLSA). An employee who is nonexempt is entitled to receive overtime pay after they work a certain number of hours, while exempt employees are not eligible for overtime.
G	Google Sheets	Web-based application that enables users to create, update and modify spreadsheets and share the data online in real time.
	Gratuity	An additional percentage or dollar amount added to a check before payment is collected. Gratuities are differentiated from Tips in Reporting. A Gratuity is associated with a check (as it is added before payment is collected), while a Tip is associated with a Payment (as it can only be added to an existing payment).
H
I	Ingredient Groups	Ingredient Groups are used to organize and group ingredients so they can be easily added to Modifier Groups and appear in the POS to help customize orders. For example, a customer orders a salad but wants to add extra toppings. Your restaurant may have ingredient groups for different toppings, such as vegetables, cheese, and meat. The server or cashier can then easily select the appropriate Modifier Group in the POS, quickly scroll through the linked ingredient groups, and add the specific toppings the customer wants.
	Ingredients	In the Salido POS, ingredients have dual functions: they act as raw materials for creating recipes for Menu Items and as add-ons or a-la-carte options called Modifiers.
	Integrations	A utility in the Bridge that connects and synchronizes with a broad spectrum of specialized third-party applications, streamlining restaurant management and operations across platforms.
	Integrations Marketplace	A curated selection within the Bridge where restaurant owners can discover and enable connections with a variety of approved third-party applications, from reservations and scheduling to kitchen management systems, with the added capability to request new integrations.
J	Job Position	A specific label that accurately corresponds to an employee's duties within your organization.
K	KDS	Shorthand for Kitchen Display System. A digital display for Prep Tickets. Prep Tickets appear as Tiles on a Salido terminal rather than printed tickets. "KDS" is often to used to refer to a dedicated Salido terminal running the Salido KDS app, much in the same way, Terminal is used to refer to a dedicated iPad running the Salido Point of Sale app.
L	Labor Policy	A set of predefined rules within the Salido Labor Menu, governing aspects of employee labor like overtime, clocking in/out, breaks, and work regulations for minors. These rules, designed for easy creation, editing, and management, assist in effective workforce management, compliance with labor laws, and efficient time allocation.
	Labor Reports	Comprehensive overviews generated within the Salido system, providing detailed insights into various aspects of employee labor. These reports encompass information on hours worked, overtime, break times, and adherence to labor laws, assisting managers in monitoring efficiency, ensuring regulatory compliance, and making informed workforce management decisions.
	Location	A single physical restaurant or storefront that can be customized by currency, ordering methods, operating hours, tax rules, permissions, Bridge users and roles.
	Loyalty Programs	A feature within the Salido POS that enables businesses to create, manage, and customize incentive plans that reward customers for their frequent patronage, enhancing customer retention and engagement.
M	MagTec Card Reader	A device used for reading magnetic stripe cards, such as credit and debit cards, used to process card payments securely.
	Max Selection(s)	Denotes a Modifier Group's maximum limit of nested options. For example, if you offer a salad with two proteins and the Max Selection(s) field is set to (2), after the customer chooses two proteins, no more options would be available.
	Menu Display Group	One or more Menu Items that are grouped into a common category. Menu Groups may be nested and correspond to a POS button for easy menu navigation. Examples of Menu Groups would be "Wines," "Sandwiches," or "Salads." Salido also allows child groups inside Menu Groups to organize your menu further. For example, the group "Wines" may have child groups named "By The Bottle" and "By The Glass," and the "By the Bottle" group may have child groups of Red, White, or Blends.
	Menu Item	A specific dish or product available for order from your restaurant's menu. Menu items can comprise one or more ingredients and may also have modifiers or variants to customize the dish.
	Menu Screens	Menu Screens give restaurants the ability to set up how the menu will appear in their POS. These settings allow users to customize the appearance and organization of their menu on the POS terminals, enhancing staff members' efficiency and user experience. These settings are found in the Bridge.
	Min Selection(s)	Denotes a Modifier Group's minimum requirement of nested options. For example, if you offer a salad with two proteins, the Min Selection(s) field would be set to (2), and the server could not progress through the order in the POS until the second protein choice is fulfilled.
	Modifier	An object in the database utilized to alter existing Menu Items. Modifiers are typically used to add or remove individual ingredients from a Menu Item, or communication cooking or preperation instructions. Modifiers are (optionally) associated with a price, and are assigned to Modifier Groups.
	Modifier Group	A collection of similar Modifiers. Modifier Groups are applied to either Menu Item Categories or individual Menu Items. Default Modifier prices can be overridden within the context of a Modifier Group without altering the Modifier itself. Groups can be configured to limit the number of selections, require a selection, allow multiple selections, or allow no selections.
N	Notification Center	A feature that displays alerts in the top right-hand corner of the screen, providing critical updates and information. System-wide notifications, such as network status or a missing card reader, are visible on the Salido Home Screen. Once an employee logs in, the Notification Center shows employee-specific notifications, including transfer notifications and prep status error notifications.
O	Obstacle / Barrier	A non-table object added to the Floor Plan in the POS or the Bridge to mimic physical obstructions or features present in the restaurant. These could include elements like a bar, wall, or any physical object that blocks a walkway.
	Online Ordering	Feature that facilitates the receipt of food orders from customers via internet-based platforms. Within the Salido system, this functionality integrates web-based orders directly into the restaurant's order workflow for processing and execution.
	Open Amount Discount	Discounts with the flexibility to enter a discount amount based on the employee's discretion.
	Open Percentage Discount	Discounts with the flexibility to enter a discount percentage based on the employee's discretion.
	Order Type	Attribute that allows for the tracking of varying business types utilized by your organization (for reporting purposes). For example, your business order types might be Dine In, Catering, Delivery, or To Go.
	Organization	The top-tier entity overseeing all locations and groups within the Salido platform. It represents the overarching structure or business entity, encompassing all its branches, subsidiaries, or outlets, allowing for centralized management and configuration across the entire operational spectrum.
P	Pay In/Out	Adjustments applied to your organization's bank for adding or removing money from cash drawers without an associated sale.
	Payment Gateway	A technology solution that securely processes payments made within the system. It acts as an intermediary between the transaction made on the Salido POS and the payment processors or banks, ensuring that sensitive payment data, such as credit card details, are securely transmitted and verified. This gateway is essential for validating payment details, authorizing transactions, and ensuring seamless financial operations within the Salido POS environment.
	Payment Methods	The variety of ways customers can complete their transactions. This can include credit and debit card processing via Electronic Payment Exchange (EPX), a native feature to the Salido platform, as well as other payment options like PayPal, Apple Pay, Venmo, and more. Additionally, the Salido system allows for the setup of Cash Discounts and Surcharges, enabling restaurants to incentivize certain payment methods or account for additional transaction costs. Adjustments to the organization's bank balance, known as Pay Ins and Pay Outs, can also be made without an associated sale. Each method is designed to facilitate customer payments, increase sales, and streamline financial operations.
	Payroll ID	A unique identification code assigned to each employee. This ID serves as a key reference point for payroll processing and is critical for integrating Salido with third-party payroll software. The Payroll ID allows these external systems to accurately match and manage employee data for payroll calculations, ensuring the correct distribution of wages.
	Permission Groups	A Salido grouping system that allows you to create a group of locations that share the same permission polices.
	PIN Code	A unique numeric password assigned to each employee. This code is used as a secure method for employee identification and access control. Each time an employee logs into the POS system, they enter their assigned PIN Code. This verifies their identity and grants them access to functionalities within the system appropriate to their role, ensuring system security and accountability.
	Point Adjustment Reasons	Point Adjustment Reasons provide specific justifications for altering the loyalty points balance of a customer's account, such as correcting errors or acknowledging other special circumstances.
	Pop Drawer	Physically opening a cash drawer via Salido. The drawer will open when a cash payment is accepted on a Terminal with an Open Bank or by selecting the Pop Drawer button from the Salido Main Menu by an Employee with appropriate permissions.
	POS	Short for Point of Sale. Salido is a Point of Sale software application that performs sales transactions and processes payments. "POS" can be used as shorthand to refer specifically to the Terminals or to Salido as a whole and is often used colloquially to differentiate between KDS and OLO.
	POS Role	A defined set of permissions that govern employee access to features in the POS. POS Roles are created and managed at the Organizational level and are assigned to Job Positions.
	Prep Group	Provide a named grouping of hardware devices like printers and Kitchen Display Systems (KDS) to route specific information to its proper location, down to a single menu item. A single-name Prep Group can be configured to route to single or multiple targets
	Prep Profile	Salido function to organize printer routing at an individual location.
	Prep Station	A label applied to a Printer. Prep Stations are assigned to Menu Items and determine where a Menu Item will print.
	Prep Ticket	A printed or digital note generated by the system once an order is placed. This ticket provides detailed instructions for the kitchen or preparation staff, ensuring they have all the necessary information to correctly prepare the ordered items.
	Price Levels	The different pricing structures that can be applied to menu items. These are established to accommodate various circumstances or promotional events, allowing restaurants to change the price of items based on specific conditions or times.
	Price Rules	The specific criteria or conditions set within the Bridge that determine when and how different price levels are applied.
	Printer	The peripheral device used to print out customer receipts, order tickets for the kitchen, or other essential restaurant documentation.
Q	QR Code	A barcode that, when scanned by a customer's smartphone or a dedicated scanner, allows for quick access to digital menus, promotions, contactless payment options, or SOLO Online Ordering, streamlining the dining experience and improving operational efficiency.
R	Reports	A data-driven feature within the Bridge that aggregates and presents information from various operational inputs. These reports synthesize data from sales, inventory, labor, and other parameters to provide comprehensive insights. Generated for specific timeframes or criteria, the mechanism ensures accurate and actionable data representation, enabling informed decision-making related to restaurant operations and performance.
	Revenue Center	A Revenue Center can represent a physical area of the restaurant (e.g., Bar, Dining Room, Patio) or any non-physical revenue stream you come up with that you want to track. Revenue Centers are specific to each Location and are created correspondingly.
S	Surcharge	Additional fees that can be charged to the customer as a fixed amount or a percentage of the entire check. Surcharges can help your organization offset various price increases or charge customers for items and services not on the menu. Examples of these charges could be a Large Party Fee, Delivery Fee, Wine Corking Fee, etc.
	Swipe Code	A Swipe Code is a unique identifier assigned to each employee to enable secure and swift access to the system. This code is typically input via a swipe card, though it may also be entered manually on some devices. The Bridge facilitates the easy assignment or modification of Swipe Codes.
T	Tax Groups	A feature that enables the grouping of multiple locations that share the same tax rules. This grouping facilitates the simultaneous application of the same tax rules across all locations within the group, thereby streamlining tax rule implementation and saving time on individual location configurations.
	Tax Rates	The predetermined percentages applied to the cost of goods or services, which are collected as compulsory charges by the government. The system allows the user to set and manage different tax rates as per local and state regulations, which are then automatically applied to applicable sales transactions.
	Tax Rules	The specific criteria that determine how and when different tax rates are applied to sales transactions. These rules, which are based on pre-established tax rates, ensure that the correct amount of tax is calculated and added to each check, in accordance with local and state tax regulations.
	Tax Settings	The configurable parameters that manage how taxes are calculated and applied to sales transactions. This includes setting up various tax rates as per local and state regulations, determining which items are taxable, and deciding whether tax should be included in the listed price or added during checkout. These settings ensure accurate and compliant tax collection and reporting.
	Terminal	A single computer or tablet running the Salido Point of Sale app. Terminals are associated with a Location, Revenue Center, and Role.
	Time Card	A digital record that tracks the start and end times of an employee's shift in Salido. Time Cards are used to calculate the number of hours worked by an employee in each Job Position and Location. Time cards can also track breaks and overtime.
	Time Cards	A digital system that automates clocking in/out and real-time tracking of employee work hours. This function reduces manual timekeeping errors, enables monitoring of employee attendance, and permits authorized Bridge Roles to adjust and audit time card entries. Integrated with the Labor functions, Time Cards aid in effective scheduling, labor cost control, and compliance with labor regulations.
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V	Variant	A version or form of a single Menu Item. Variations are useful when distinguishing between various sizes or styles of the same Menu Item.
	Void Reason	A mandatory input or predefined selectable reason that explains why a particular item or transaction has been nullified or canceled.
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