The Quick Send button in the POS check action tray gives servers greater control over the ordering workflow. This feature allows users to send items to the kitchen and remain on the current check screen, bypassing the terminal's default navigation or logout settings.
This feature allows you to:
Send items to the kitchen immediately while staying logged into the current check.
Override the terminal's default Send Items Action (such as Send and Logout or Send and Back to Default View) for specific orders.
Continue modifying the check or adding items without interruption.
Note: The default behavior for sending orders is determined by the Send Items Action setting in the Bridge (Hardware > Terminals). Quick Send provides a dynamic alternative to this configuration.
To Perform a Quick Send on the POS
1. If logged out to the PIN screen for inactivity, enter your PIN and tap to log back into the POS device
2. At the top right of the POS screen, tap to bring up the POS options
3. Tap the Check button to open the Check List View, or tap the Floor Plan button to open the Floor Plan View
4. Open the check:
- By tapping the check in the Checks List view
- Or, tapping the table with that check from the Tables view
- Or, create a new check
5. Add the desired menu item(s) to the check
6. Instead of tapping the Send & Back or Send & Logout button at the bottom left, tap the More Options icon (⋮) next to it to open the Check Actions menu
7. Tap Send
The menu item(s) have now been sent, and you are still inside the current check:
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