Manually removing discounts in Salido provides authorized users with the flexibility to exclude promotional pricing that the system has either automatically triggered or a staff member has manually applied. This ensures that guest checks accurately reflect the intended charges and allows for immediate adjustments at both the check level and the item level.
This feature allows you to:
Remove an automatically applied discount if a check or item no longer qualifies for a promotion.
Delete a manually applied discount to correct an entry error or change the type of promotion.
Maintain precise control over restaurant promotions directly at the terminal during active service.
To Manually Override an Auto-applied Discount in the POS:
1. If logged out to the PIN screen for inactivity, enter your PIN and tap the Check Mark to log back into the POS device
2. At the top right of the POS screen, tap Global Menu (four squares) to bring up the POS options
3. Tap the Check button to open the Check List View, or tap the Floor Plan button to open the Floor Plan View
4. Open the check that needs the discount manually overridden:
- By tapping the check in the Checks List view
- Or, tapping the table with that check from the Tables view
5. Tap the three dots in the bottom right to bring up the check options
6. Tap Discount
7. Tap the toggle next to the enabled discount to disable it
8. Tap Done to complete the removal
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