How to Void a Check on the Handheld POS

To ensure accurate financial records and effective management of transactions, voiding a check in the Salido POS is a critical operation. This action is typically taken to cancel a check for various reasons, as predefined in the Bridge under Void Reasons.

Note:

Voiding a check requires specific user permissions or manager approval, depending on your POS Role settings in the Bridge. For guidance on configuring POS Roles, click here.
Before voiding a check, any associated payment must be voided first. For guidance on Voiding a Payment on the Handheld, click here.

To Void a Check on the Handheld POS:

1. If logged out to the PIN screen, enter your PIN and tap OK

2. To open the check:

From the Floor Plan view: Tap the table corresponding to the check. If there are multiple checks at the table, tap the table to bring up the open check list for that table, and select the check you want to open
From the Checks List view: Tap the check you want to open from the list of all available checks