Managing fees on the Salido Handheld POS provides the flexibility to make real-time adjustments directly at the table. This feature gives authorized users complete control over the check, allowing them to either override an automatically applied fee or manually add a new fee as needed to ensure every check is accurate.
This functionality allows you to:
- Override Auto-Applied Fees: Easily turn automatically applied fees (like a large party gratuity) on or off for a specific check directly from your handheld.
- Manually Add Fees: Apply any available fee to a check on the spot, perfect for adding special charges like a "Corkage Fee" or "Cake Cutting Fee" as needed.
To Manually Add a Fee or Gratuity to a Check on the Handheld POS:
1. If logged out to the PIN screen, enter your PIN and tap OK
2. Open an existing or create a new check
3. Tap the More Options icon (⋮) in the top-right corner to open the Check Actions panel
4. Tap Fees to view the list of available fees and gratuities
5. From the Fees & Gratuities screen, add or manage your selections:
Managing Fees
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Adjust the quantity by tapping the + icon
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Remove a fee by tapping the Trash Can icon
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For Open Fees, enter the desired amount and tap Apply
Managing Gratuities
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Toggle a gratuity on or off. Gratuities can only be applied once
6. When you are finished, tap the X in the top-left corner to return to the check
7. Observe the Fees and/or Gratuities added to the check
To Override an Auto-applied Fee or Gratuity on the Handheld POS:
1. If logged out to the PIN screen, enter your PIN and tap OK
2. Open an existing or create a new check
3. Tap the More Options icon (⋮) in the top-right corner to open the Check Actions panel
4. Tap Fees to view the fees or gratuities that have been auto-applied
5. Tap the toggle to override the auto-application of the desired fee or gratuity
6. When you are finished, tap the X in the top-left corner to return to the check
7. Verify that the fee or gratuity has been removed from the check
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