Assigning items to specific seats is a fundamental part of providing great service, and the Salido Handheld POS makes this process fast and accurate right at the table. By linking each menu item to a specific seat number as you take the order, you ensure that food is delivered to the correct guest and dramatically simplify the process of splitting checks later on.
This feature allows you to:
- Assign seats as you add each item, or use the seat hotkeys to pre-select a guest before adding their orders.
- Easily edit or assign seats to items that are already on the check, including assigning one item to multiple guests.
To Assign Items to a Seat Position on the Handheld POS:
1. If logged out to the PIN screen, enter your PIN and tap OK
2. Open an existing or create a new check
3. Depending on your terminal's configuration for Seat Assignment (Required, Optional, Use hotkeys), assign menu items to seat positions as follows:
NOTE: By default, all ordered items will be shared among the table unless a specific seat position is assigned.
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Required: Adding any menu item to the check (including items without modifiers) will prompt the Check Item Details screen. Tap the mandatory seat position for that item, then tap Done
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Optional: After an item is added to the check, tap the item first, then tap the desired seat position, then tap Done
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Hotkeys: Tap the corresponding seat(s) hotkey(s), then tap the item to assign it to the seat position(s)
NOTE: To assign a menu item to multiple seats, tap the initial seat button and long-press the button(s) of the additional seat(s) you want to assign that item.
4. To reassign items to a different seat or additional seats, tap the menu item, then tap the new seat position(s), then tap Done
5. Repeat Step 3 and 4 as needed for the remainder of the items ordered
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