The Handheld POS features a manual credit card entry function, allowing you to securely complete transactions when a physical card cannot be swiped, inserted, or tapped on the device's reader. This is particularly useful in several situations:
- Provides a reliable method for processing phone orders or advanced orders where the card is not physically present at the time of payment entry.
- Ensures that a payment can still be accepted in the event of a card reader issue or a customer's credit card malfunction.
To Manually Accept a Credit Card Payment on the Handheld POS:
1. If logged out to the PIN screen, enter your PIN and tap OK
2. Create a New Check or open an existing check:
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From the Floor Plan view: Tap the table corresponding to the check. If there are multiple checks at the table, tap the table to bring up the open check list for that table, and select the check you want to open
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From the Checks List view: Tap the check you want to open from the list of all available checks
3. Tap Pay to access the payment screen
4. Tap Yes or No to print a Guest Receipt before accepting payment(s)
5. Tap Manual credit card
6. Enter the Credit Card details and press Submit
7. Tap "No Receipt" or "Receipt" to choose whether to print a payment receipt
Your manual credit card payment is now complete:
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