Adding and editing tips directly on the Handheld POS is an essential function that empowers your team to maintain accurate transaction records, particularly for credit card and gift card payments. This capability ensures transparency in billing and guarantees that all tips are correctly recorded and reflected for guest confirmation and your records.

• Conveniently add or adjust tips for card payments on the go, directly from the Handheld POS.
• Ensure updated check totals, including the modified tip amount, are accurately reflected for guest receipts (digital or printed) and precise end-of-day reporting.

To Add or Edit Tips on the Handheld POS:

1. If logged out to the PIN screen, enter your PIN and tap OK

2. To open the check:

• From the Floor Plan view: Tap the table corresponding to the check. If there are multiple checks at the table, tap the table to bring up the open check list for that table, and select the check you want to open

• From the Checks List view: Tap the check you want to open from the list of all available checks

• Or, create a new check

3. Receive payment for the check with a credit card or a gift card

4. Tap Close Check

5. Tap Adjust tips

6. Tap the payment to add or adjust its tip

7. Use the number pad to enter the tip amount, then tap Done

8. Verify or Edit:

• To verify the correct tip amount, tap Adjust tips, view the amount, then Cancel
  
  
• To edit any previously entered tip amount, navigate to that closed check, tap Adjust tips, and repeat Steps 5 through 7 above