The Void Summary report provides a high-level consolidation of all void transactions across a selected time period in the Salido Bridge. It aggregates voided checks and menu items to highlight financial impacts, frequency, and percentage distributions, enabling operators to make informed policy and operational decisions.
This report allows you to:
- Monitor the total quantity, total value, and average value of voids.
- Identify the most common reasons for voids to prevent inventory discrepancies.
- Group and organize void data by employees, locations, revenue centers, day parts, or order types.
Filtering the Void Summary Report
You can adjust the filters at the top of the page to refine your results for the entire report.
- Location: Select a Location (or location group) by ticking the box next to the desired location from the drop-down menu. You can also select All Locations (the default).
- Report View: Select a saved Custom View or the default Base Report from the drop-down menu. You can also create a new Custom View from this menu. For instructions, please see the article: How to Customize Reports in the Bridge.
- Date: Select a predefined date range (like Today, the default) or select a custom date range using the date picker.
Interacting with Report Sections
The report includes a set of controls to customize its appearance and export its data.
- Download: Click the Download icon (downward arrow) to export the data from the report as a CSV, Excel file, or download the entire report as a PDF.
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Gear Icon Options: Click the Gear icon (⚙) to open a menu with additional report controls:
- Report Style: Change the grid's density. Options include Regular (the default), Compact, and Large.
- Schedule Report: Open the scheduling modal to configure daily, weekly, monthly, or annual reports.
- Full Screen: Expand the Void Summary Report to fill the screen.
- Sort Columns: Click any column header to sort the data in ascending (A-Z) or descending (Z-A) order.
- Reorder Columns: Click and drag a column header to a new position in the grid.
- Column Options: Click the three-dot menu on a column header to open more options.
Note: Making changes to options will activate the Save Changes button. These grid customizations can only be saved to a Custom View. If you are currently in the Base Report view, clicking Save Changes will prompt you to create a new Custom View to keep your layout.
Understanding the Metrics
The Void Summary report organizes specific void data points into defined columns to provide a clear view of void activity. You can enable or disable these columns to tailor your view.
Reason: The specific justification or category selected when authorizing the void.
Location: The specific restaurant site where the voided transaction took place.
Revenue Center: The designated operational section of the venue (e.g., Bar, Dining Room) where the order was placed.
Daypart: The designated service period (e.g., Lunch, Dinner) during which the void occurred.
Business Date: The fiscal business date to which the voided transaction is attributed.
Voided By: The name of the authorized staff member who processed or approved the void.
Item: The name of the specific menu item or check that was voided.
Order Type: The fulfillment classification assigned to the check (e.g., Dine In, Take Out).
QTY: The total count of individual items or checks voided.
Total: The aggregate dollar value of all voided items or checks.
$ Avg: The average dollar amount per void, calculated by dividing the total voided dollar amount by the total quantity.
% Total: The percentage contribution of the specific row's void value relative to the grand total of all voids.
Grouping Options
In addition to the columns above, you can further organize the report data by adding the following fields to the Row Groups section:
- Location
- Business Date
- Revenue Center
- Daypart
- Order Type
- Voided By
- Item
- Reason
To do this, click and drag the field into the Row Groups section.
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