FEATURES & ENHANCEMENTS

• Improved Fresh KDS Order Dispatch -  Order logic for Fresh KDS now handles failed print attempts more reliably, ensuring that subsequent print requests correctly create new KDS orders rather than attempting to update missing ones.
• Enhanced Terminal Stability - System updates improve background connection handling and prevent terminal disconnections during peak traffic hours. These stability updates ensure smooth operations and uninterrupted workflow for staff across all devices.
• Digital Gift Card Number Retention - Reopening and re-closing a check preserves the original digital gift card number instead of issuing a new one. This update ensures that customers maintain a single card number and only receive a single email notification per gift card purchase.
• Enterprise Report View Customization - Enterprise users can save preferred reporting layouts and set custom default views across enterprise-level reports. This brings the same custom reporting flexibility to enterprise management that was previously available at the organization level.
  • For more information, visit this Resource Center article: How to Customize Enterprise-Level Reports
• Integrations Open API - A custom integrations dashboard enables managers to connect and manage custom applications built on our Open API using personal access tokens. Administrators can set location access, adjust endpoint permissions, and securely rotate API keys to support custom software integrations.
  • For more information, visit this Resource Center article: How to Configure Custom Integrations in the Bridge
• Streamlined Manual Credit Card Settings - Bridge credit card settings feature simplified manual entry options and updated processing guidance. Clear help text informs staff that key-entered payments process at card-not-present rates and carry distinct chargeback liability rules.
• Column Selection Table Migration - Table views across setup screens feature an updated column selector in the page header. Staff can customize which columns display in their tables, and these layout choices persist automatically across login sessions.
• Online Order Guest Receipt Printing - Managers can assign a specific receipt printer to automatically print guest receipts when an online order fires to the kitchen. This setting is configured directly within the online ordering assignment form in Bridge.
  • For more information, visit this Resource Center article: How to Configure Guest Receipt Printing for Online Orders
• Online Order Payment Selection Filter - Location-specific online ordering settings now filter the credit card drop-down to show only valid credit card payment options. This prevents misconfiguration by excluding disabled options, gift cards, and non-card payment methods from the list.
• Clear Declined Card Messaging - Digital gift card transactions now present a clear "Card Declined" error message when a credit card payment fails. Customers are automatically redirected back to the payment or balance entry screen to re-enter their card details or check their gift card balance.

BUG FIXES

• Additional product updates targeted at improving usability and customer experience.