Voiding a payment and voiding a check within the POS are distinct operations with significant effects on reporting and financial tracking. In the Salido system, the protocol requires that any posted payments on a check be reversed prior to voiding the check itself.

• Voiding the Payment: This step is critical as it ensures the financial records accurately reflect the negation of the payment. This action must precede any adjustments to the items and services linked to the check.
• Voiding the Check: After the payment reversal, the check itself can be voided. This action removes the order from the records along with all related items, which is crucial for precise financial reporting. Though it removes items from the record, the details of the void will be visible in the Void Report in the Bridge.

Following this order of operations is vital to maintain financial integrity. It prevents discrepancies in reporting and assures that all actions are correctly reflected in the business's financial records. Moreover, this approach prevents issues related to cash flow and payment processing that could arise from an incorrect voiding sequence.

Click here for instructions on Voiding a Payment.

Click here for instructions on Voiding a Check.