Salido integrates hardware and software for optimized team performance and guest satisfaction.
- The Bridge and POS form the software core.
- Printers contribute by generating physical copies of digital records.
- Printers play several roles, including:
- Generating customer receipts.
- Producing prep tickets.
- Recording employee clock-in/out slips.
To Set Up a New Printer:
1. In the Bridge, navigate to Settings > Devices, and then click Printers
2. Choose the Location where the printer will be added from the drop-down menu
3. To begin the new printer setup, click + New Printer
Before setting up a new printer in the Bridge, ensure that the printer is connected to the network. The Bridge user needs the printer's IP Address, MAC Address, Printer Make, Printer Model, and Serial Number to add the printer.
4. Enter a Name for the printer, e.g., "Bar Printer 1"
5. Enter the IP Address and MAC Address of the printer
The IP Address and MAC Address are optional but may be needed for certain configurations. On many receipt printers, the IP Address and MAC Address can be printed directly at the device by holding down a series of buttons. Consult your printer's manual for detailed instructions.
6. Select the Make of your printer from the drop-down menu and then select the Model from the new drop-down menu that will appear to the right
7. Enter the Serial number of the printer. The serial number is usually found on the bottom or side of your device and is not optional
8. If there is one in place, select a Backup Printer in the event that the primary printer goes offline
9. Click Save in the bottom right. You will now see your new printer displayed in the list
Please reference the Bulk Printer Upload article for instructions on bulk importing printers or making large changes to your printer list.
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