Once you enable the Flip and Tip feature in the Bridge, you can process payments on your stationary POS terminal seamlessly and interactively. This process involves physically turning the terminal to face the guest, allowing them to handle tipping and signing directly on the screen.
Using this method on the POS allows you to:
- Provide a secure and interactive payment experience by allowing guests to enter their own tip amount and sign directly on the customer-facing screen.
- Streamline your checkout process by eliminating the need for paper slips and pens, capturing a digital signature for every transaction.
Note: To use Flip and Tip on a terminal, you must first enable Digital Signatures for that device. You can find the setup guide here.
To Process a Flip and Tip Payment in the POS:
1. Once logged into the POS, navigate to the Check Menu by tapping Check from the selection screen
2. Tap on the desired check in the list view to select it for payment processing
3. Tap the Pay button in the bottom left to bring up the payment interface
NOTE: To receive payment on an order that has not yet been sent, tap the three dots next to the Send button and select Pay to bring up the payment interface
4. Swipe, insert, or tap the customer's card to start the Flip and Tip flow
5. Once the Check Summary appears, present the terminal to the customer. Simply lift the T3 Pro screen from the bottom and flip it upward to face them so they can add a tip and sign
6. Ask the customer to tap Continue to choose how to receive their receipt:
- If the customer taps No Receipt, their transaction is complete
- If the customer taps Print Receipt, their receipt will send to the printer assigned to this terminal
- If the customer taps Email, they will be prompted to enter a valid email address before tapping Continue to confirm
- If the customer taps SMS, they will be prompted to enter a valid phone number before tapping the check mark to confirm
7. Once the customer chooses their receipt delivery method, flip the POS terminal screen back toward yourself. Dismiss the receipt confirmation and tap your company logo to return to the check
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