Editing tips in Salido is an essential function that allows servers and managers to ensure accurate and up-to-date transaction records, especially when processing credit card and gift card payments. This capability helps maintain transparency and correctness in billing and ensures that tips are appropriately reflected on receipts.
- Easily adjust or add tips to credit and gift card payments directly from the POS.
- Automatically print updated receipts with the new total, including the adjusted tip amount, ensuring accurate records and customer satisfaction.
To Add or Adjust Tips in the POS:
1. If logged out to the PIN screen for inactivity, enter your PIN and tap to log back into the POS device
To Edit Tips from Inside a Check:
2. At the top right of the POS screen, tap to bring up the POS options
3. Tap the Check button to open the Check List View, or tap the Floor Plan button to open the Floor Plan View
4. Open the check that requires the Tip Adjustment:
- By tapping the check in the Checks List view
- Or, tapping the table with that check from the Tables view
5. If the check payment has already been processed and the user is on the Payment screen, proceed to Step 6. Otherwise:
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If the payment has been made but the user is not on the Payment screen, tap the three dots next to the Close Check button and select Pay to bring up the payment screen
- If the payment has not been made, tap the Pay button and follow the instructions for How to Accept Credit Card Payments in the POS at this link
6. After the payment is made and the user is on the Payment screen, tap the Adjust Tips button
7. Tap the blue Tip button to open the tip editing interface
8. Enter the tip amount and tap Save Tip
9. Tap the X in the top left corner to close the Tip Edit screen and return to the check
The check details will now reflect the newly added tip. If you wish to adjust the tip further at any time, before closing the check, tap Adjust Tips and repeat Steps 6 through 8.
To Edit Tips in Bulk:
2. At the top right of the POS screen, tap to bring up the POS options
3. Tap the Check button to open the Checks List view
4. Tap the Tip Edit button to see a list of all checks with editable tips
5. Search for the Check(s) which require tip addition or editing
6. Tap the blue Tip button next to the tip to open the tip editing interface
7. Enter the tip amount and tap Save Tip
The newly updated tip will now be reflected in the list:
8. Repeat Steps 5-7 until all the tips have been added or edited
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