For instances where immediate card processing is not possible, such as advanced orders, phone orders, or in the event of a card reader malfunction, the POS system is equipped with a manual credit card entry function. This feature ensures that transactions can still be completed efficiently, accommodating situations where the customer's physical card cannot be swiped or inserted.

To Manually Accept a Credit Card Payment in the POS:

1. Once logged into the POS, navigate to the Check Menu by tapping Check from the selection screen

2. Create a New Order or tap on the desired check in the list view to select it for payment processing

3. Once items are added to the check, tap the Pay button in the bottom left to bring up the payment interface

NOTE: To receive payment on an order that has not yet been sent, tap the three dots next to the Send button and select Pay to bring up the payment interface

 

4. In the payment interface, tap the Manual Credit Card button to bring up the payment interface

5. Select your preferred credit card method (Note: this screen may vary depending on your configuration.)

6. Enter the Credit Card details and press Submit

7. Confirm that the payment has been processed