The Customers Menu in the Bridge is designed to offer a comprehensive view of your clientele management:
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Customers: This is the primary directory for customer information. It enables the tracking and management of individual customer records, ensuring up-to-date contact details, loyalty program status, and transaction history for personalized guest experiences.
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Loyalty Programs: A dedicated space to administer loyalty rewards schemes. Restaurants can create and manage various loyalty programs, configure point-earning rules, and track member enrollment and reward redemption to foster customer loyalty.
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Point Adjustment Reasons: This utility allows for the customization of reasons for adjusting loyalty points in customer accounts. It is useful for correcting entry errors or acknowledging special circumstances that warrant a change in a customer's point balance.
Together, these tools within the Customers section empower businesses to foster and strengthen relationships with their patrons.
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