You can manage your restaurant's paper consumption by customizing receipt printing options in the Bridge. You can change default printing behaviors, particularly for customer copies of payment receipts, to better suit your operational needs and reduce waste.
- By default, the POS will print the merchant and customer copies of the payment receipt.
- To save paper, you can configure Salido to print just the merchant copy by default, with the option to print a duplicate copy from the POS upon request.
To Configure the 'Print Customer Copy' Option for Credit Card Payments:
1. Navigate to the Restaurant Operations section of the Bridge and select Receipt Profiles
2. To manage your Payment Receipt, you have two options:
- Create a new one: Follow the instructions provided in this link
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Edit an existing one: Click the three dots next to the Payment Receipt you wish to change, then select Edit
3. Once inside the receipt editor, scroll down to the Payment Details section, hover your cursor over Payment Method, then click the pencil icon
4. In the Credit Card section, use the Print Customer Copy checkbox to control whether a customer copy of the receipt automatically prints:
- To ensure a customer copy prints, select this checkbox
- To prevent the customer copy from printing by default, deselect this checkbox
- After setting your preference, click DONE to save the change
5. Click Save to save your changes and exit the receipt builder
To Manually Print a Payment Receipt Copy on the POS:
1. If you have just received payment and are still inside the check, move on to Step 3. Otherwise, once logged into the POS, navigate to the Check Menu by tapping Check from the selection screen
2. Tap on the desired check in the list
3. Tap the Payment in the check details panel
4. Tap Receipt to print a duplicate copy of the Payment Receipt
To Manually Print a Payment Receipt Copy on the Handheld POS:
1. If you have just received payment and are still inside the check, move on to Step 3. Otherwise, if you're logged out to the PIN screen, enter your PIN and tap OK
2. To open the check:
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From the Floor Plan view: Tap the table corresponding to the check. If there are multiple checks at the table, tap the table to bring up the open check list for that table, and select the check you want to open
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From the Checks List view: Tap the check you want to open from the list of all available checks
3. If the Payment is covered by the menu, swipe down from the horizontal line
4. Tap the Payment
5. Tap Receipt to print a duplicate copy of the Payment Receipt
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