Upon locating a check through our search guide, you can access detailed information in the Bridge, including:
- General Check Details: View Check Number, Date, Table, Number of Guests, and more.
- Menu Item Details: Inspect items ordered.
- Taxes and Totals: Analyze applied taxes and final totals.
- Payment Details: Examine the payment breakdown.
- Activity Log: Track when and by whom items were added and their send-off to the kitchen printer or KDS.
To View Check Details and Activity Log in the Bridge:
1. Navigate to the Bridge and select Checks
2. Locate the desired check using the search function
3. Click on the desired check to view its details
4. To view additional information for each menu item and payment details on the Check Details screen:
A. For Menu Item Details, click the drop-down arrow beside each menu item to expand and view when it was added and its preparation status
B. To expand the Payment Details section, click the drop-down arrow next to the payment method to reveal the full payment information, including tip amount and the employee who processed the transaction
5. Click the Activity Log tab to view a detailed timeline of actions taken on the check, including item additions, send-offs to preparation stations, and approvals, along with the corresponding times and employee names responsible for each action
6. If the check has been split, this activity is also available for viewing under the activity log. To examine the details of a specific split check, click on the split check entry to reveal the individual details and transactions associated with that particular check
7. Click Back To All Checks to return to the previous screen and view a different check's details
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