HELP CENTER

• New Article: How to Archive and Unarchive Employees in the Bridge

BRIDGE

• Feature: Remote Clock Out Now Available on All Devices - When an employee is clocked out from any device, they are immediately logged out of all devices. Any device they're currently using will display a notification: 'You have been remotely clocked out. This terminal will refresh.'
  • For information on how this functionality works, please review this article: How to Remotely Clock Out an Employee on All Devices from the Bridge

• Feature: Deletion of Standard Discounts - Users can now delete Standard Discounts configured in the Bridge when they are no longer needed. To prevent accidental deletion, an error message will appear if the discount is actively in use.
  • For instructions on how to delete a standard discount, please review this article: How to Delete a Standard Discount in the Bridge

• Feature: Tip Profile Configuration in the Bridge: Organizations can now configure default tipping percentages such as 18%, 20%, and 22% in the Bridge, with the ability to customize for each restaurant location. Coming early in the new year, organizations will have the option to include the percentages on receipts, handhelds, and other guest-facing technology.

  • For instructions on how to configure your tipping profiles, please review this article: How to Configure Tipping Profiles in the Bridge

PAYMENTS

• Feature: Partial Payments Can Now Be Paid in Cash - Cash is now supported as a payment method when processing partial payments.

• Feature: Cash Discounting Synchronized with the EDGE Program - Salido now integrates with the EDGE program to automatically calculate the merchant's desired discounted amount when guests pay with cash.
  • For information on how to implement this functionality, please review this article: How to Create a Cash Discount and Configure Edge in the Bridge

• Fix: Resolved an issue that prevented a failed gift card swipe from being retried.

POS

• Fix: Resolved an issue where seat assignment hotkeys disappeared after sending an item.
• Fix: Resolved an issue where modifier choice and modifier counts were not respected in the POS. The POS now enforces the min/max selection rules for modifier groups when set to allow duplicate selections.
• Fix: The POS now applies auto-applied fees immediately when the party size meets the fee criteria, whether the party size is updated via the Check Information modal or the seat hotkeys.