Taking a payment with a gift card in the POS is streamlined and offers convenience to both customers and staff. Whether it's a partial payment or covering the entire check, handling gift cards effectively ensures smooth transactions and a seamless customer experience.
- Partial Payment: A guest wants to pay part of their check with a gift card and cover the remaining balance with another payment method.
- Full Payment: A customer wishes to settle their entire bill using a gift card.
To Take a Payment with a Gift Card in the POS:
1. If logged out to the PIN screen for inactivity, enter your PIN and tap the check mark to log back into the POS terminal
2. At the top right of the POS screen, tap to bring up the POS options
3. Tap the Check button to open the Check List View
4. Open the check to which the Gift Card will be applicable by tapping it
5. Once inside the check screen, tap the Pay button to bring up the Pay Screen
To Pay for the Check Without Gift Card Lookup:
6. To pay for the check without looking up the gift card balance, swipe the card while on the pay screen
If the balance is enough to cover the entire check, the Payment Complete modal will appear, showing the remaining gift card balance:
If the balance is not enough to cover the whole check, the entire balance of the gift card will be applied to the check as a partial payment, and the gift card will now have a $0.00 balance:
To Look Up the Gift Card Balance Before Paying the Check:
7. To look up the gift card balance before paying the check, tap the Gift Card Lookup button to open the lookup modal
If the balance is not enough to cover the entire amount of the check, the entire balance of the gift card will be applied to the check as a partial payment, and the gift card will now have a $0.00 balance:
To Apply a Partial Payment with a Gift Card:
To Edit the Balance of a Gift Card Check:
- Salido allows guests to use a gift card like a credit card and open a running tab as long as the available balance is enough to cover the check total.
- After using one of the methods above to receive payment, users can add more items to the check and adjust the payment as necessary.
13. After the new item is added to the check, tap the payment in the check details panel
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