Welcome to Salido, a cloud-based restaurant point-of-sale system designed for operational efficiency and enhanced customer experiences. Salido covers every facet of restaurant management:

• The Bridge: A customizable platform for managers and owners to tailor Salido according to organizational needs.

• Order Management: Create, modify, view histories, print receipts, and generate comprehensive sales reports for forecasting.

• Reporting System: Offers real-time insights into sales, inventory, and labor. Monitor employee time and attendance, adjust labor settings, and personalize your menu.

• Security and Customization: Define user roles for increased security, customize order processes, hardware setups, discount rules, tax settings, and void options.

• Business Units & Utilities: Establish top-tier organizational settings and utilize utilities for bulk data entry and updates.

To Navigate the Bridge Menu:

To access the Bridge, navigate to your organization-specific url and enter your email address and password.

After logging in with your email address and password, click  in the upper left corner of your screen to expand the menu

To keep the menu expanded while working in the Bridge, click the

To Access the Help Chat Bot and Support:

To open the AI chat bot for the Salido help center, click the chat bubble icon in the top right corner of the screen

1. Ask the Chatbot: Type your question in the chat window. For example, in the screenshot, the user asked "How do I add a menu item?"
2. Read the Summary: The chatbot will provide a summarized response to your question. Quickly read this response to see if it sufficiently addresses your needs.
3. Click "Read More" (If Needed): If the summarized response doesn't fully answer your question or you need more detailed instructions, click the "Read More" button. This will take you to a help center article with comprehensive instructions on how to accomplish your task.

If the Salido Help Center doesn't resolve your issue, you can contact our support team directly:

• Email: hospitalitysupport@north.com
• Phone: +1 (855) 879-7595 (24/7, 365 days a year)